Posts in the ‘Individual Medical Insurance’ Category

CA Exchange Website Could Spell Trouble for Insurers & Consumers

Monday, April 15th, 2013

On April 8th, 2013 Covered California/exchange/HBEX held a webinar for agents to describe their online enrollment process. Buried at the end of the presentation, slide 37 of 39 slides, was a screenshot of the page someone will see when he/she goes online to select a health insurance plan through Covered California.

Bad news for consumers who want a lot of choice and bad news for insurance companies who want to enroll new members: only 3 plans appear.

Using the phrase “the research shows” Covered California’s web usability consultant described how consumers do not want to view a long list of plans. Rather, they prefer to answer some questions about their preferences for a health insurance plan and let an algorithm narrow their choice to 3 plans.

The Covered California exchange web site will use “Smart Sort” that will ask you to rank in order of importance:

  1. a low monthly premium;
  2. a low deductible; and
  3. a low maximum out-of-pocket amount.

Once, you’ve made that selection, the web site prompts you with more detailed questions:

  • How often do you expect to see you primary care doctor in a year?
  • How often to you expect to see a specialist?
  • Are you pregnant or planning on having a baby this year?
  • Do you anticipate a major procedure this year?
  • Do you suffer from a major chronic illness?

Next, the “cost calculator” asks you to select the level of prescription drug use you expect for the upcoming year: Level 1 is no health problems with about 2 prescriptions per year – to – Level 4 with multiple prescriptions used daily and more than 30 prescriptions per year.

Armed with a consumer’s answers to these questions, the “cost algorithm” in the “cost calculator” returns a page with three plan options… Yes, 3 plans.

The plans are arranged in columns, again because the “research has shown that this is what consumers prefer.”  BenefitsCafe.com has helped thousands of people enroll for health insurance online and we have found that the limitation of showing the results in columns is that few plans can be displayed on the screen. The column format also makes it difficult for users to find different plans.

On BenefitsCafe.com we display plan results in row format which allows us to display 50 or more plans on a single page and it also enables consumers to easily sort through the plans.  Too many plan choices can be overwhelming and I have written about the paradox of offering too many choices of health insurance on this website. Still I feel that 3 plans is too few.

More importantly, pitty the poor insurance company whose plans appear when a member says he/she has a major chronic illness; takes 30 or more medications per year; and anticipates a major procedure this year. Presumably the same plans will appear for everyone.  This will result in all of the high utilizers being lumped into one or two or three plans.

Conversly, what about the insurance plans that appear when someone answers that they prefer a low premium, high deductible and seldom take prescription medicine. If the algorithm returns the same plans over and over, these insurance companies will likely make a ton of profit.

Previously, Covered California said that about 30 insurance companies have applied to be listed in the exchange. If each plan offers a Platinum, Gold, Silver, and Bronze level plan then 120 plans would be available. If all of the insurance companies offer a wide and narrow network of providers, then 240 plans will be available.  Some sorting is needed. Still, 3 plans is too few in my opinion.

Another interesting selection feature is a listing of “overal plan quality” shown with 1 to 4 stars.  On the call I asked for clarification: who will be rating “plan quality”? Members, insurance companies, Office of the Patient Advocate, “consumer advocates”… This seems to be a very subjective measurement and the web usability consultant provided no insight in her response.

Also, the size of a provider network is not a question in the “smart sort” system. The Covered California web results allows one to search for a provider, however, if someone is uninsured and does not have any doctor’s name to search for, he/she will not be able to determine whether all of the top hospitals and doctors are included in a plan’s network or not.

California’s exchange will only work if health insurance companies participate. If they know that they may end up will all of the bad risk while a competitor ends up with all of the good risk, the insurance companies will either reset their plan priorities to get better risk, or leave the exchange. If insurance companies lose money and exit the market entirely, consumers lose.  Hopefully, Covered California will tweak its system and enable a larger selection than 3 plans.

 

 

 

 

Enroll in Medicare or Stay on Your Employer’s Health Plan – a Helpful Guide

Wednesday, March 13th, 2013

I’ve just written a helpful guide for people who continue to work and must decide whether they should enroll in Medicare or stay on their employer’s group medical plan.  It turns out that the decision is a bit complicated and the answer depends on:

  • who’s paying for the group plan (employer or employee);
  • whether the employee also has dependents enrolled on the group plan; and – oddly enough -
  • how much the employee earns…

The article is sprinkled with a few funny things – so it’s not as dry as you might imagine.  If you’re in this situation or if you know someone who is, you should read the article.  Learn more by clicking on the link above.

Health Insurance Marketplace: the New Name for the Federal Exchange

Tuesday, February 12th, 2013

Recently we saw the State of California “re-brand” its health insurance distribution hub as “Covered California.”  Now, the Federal government has re-branded its health insurance “exchange” as the “Health Insurance Marketplace.” On the government’s web site you can view a web video that equates shopping in the Health Insurance Marketplace with buying food in a grocery store. According to the video, comparing the ingredients of a health plan will be as easy as reading the nutrition label on the side of a box of cereal. Let’s hope they’re right.

The Federal “Health Insurance Marketplace” (Exchange) will offer coverage to people who live in states that do not set up their own exchange. Click here to see if your state will likely use the Federal exchange.

The government makes some pretty bold claims on the marketplace page. They say “Thanks to new rules and expanded programs, even working families will be able to get help through the Health Insurance Marketplace. There will be new, expanded programs available, and more people than ever before will qualify for free or low-cost health insurance programs.” (emphasis added.)

Next they say “Most people will be able to get a break on costs through the Marketplace, even if you think your income is too high to get help. One application, one time, and you’ll see all the programs you qualify for.”

I sure hope that they can meet their promises. The low and no-cost health insurance will go to those who qualify for a subsidy.  Even with a subsidy, however, applicants must share the cost of their coverage.  In California, an individual earning roughly between $15,400 – $46,000 per year will qualify for some subsidy to lower the cost of their health insurance when they purchase their plan through Covered California. So far, the information that I have seen on the cost of individual and family health insurance in 2014 indicates that the price will be very high… even with a subsidy.

For all of our sakes, I hope that the promises of our entrepreneurial government come true.

No Federal Subsidies for Families if Company offers Employees Affordable Coverage under ACA

Monday, February 4th, 2013

When the Affordable Care Act (ACA) kicks in January 1, 2014, working families likely won’t get much financial help from employers or the government.

The ACA requires employers with 51 or more employees to offer health insurance coverage to employees.  To meet the affordability test, employers can not ask employees to contribute more than 9.5 percent of their household income towards the cost of “self-only” health insurance. An employer that meets this requirement avoids penalties imposed by the new law.

The problem is that this will shift a very large financial burden to employees with families.  Recall that in 2014, everyone in the U.S. must purchase health insurance -including a spouse and children.  An employer with more than 50 employees will cover most of the cost of the health insurance for an employee, but will likely pay little or nothing of the cost of coverage for family members (dependents.)

Worse yet, the dependents of an employee whose employer offers affordable health insurance coverage, will NOT be eligible to receive a subsidy for their health insurance. The government reported this policy in recent IRS guidance.  In response the New York Times and other newspapers,  described the problem this will create for famlies and urged a change.

Unless an employer decides to contribute a portion of the premium for dependent coverage (and employers get no credit for this contribution under the ACA) then employees will shoulder the entire financial burden of health insurance for their family.  While this could be a shocking revelation for many Americans – it is the reality that most currently face.

Individual Coverage for Employees: Health Care Reform (ACA) May Create Opportunities for Small Businesses

Tuesday, January 29th, 2013

The Affordable Care Act (ACA) will change the rules for purchasing individual and small group health insurance. While many of the rules have not been finalized, a savvy business owner (or one with a knowledgeable agent/broker – like BenefitsCafe.com) will have new opportunities to lower the cost of care for employees.

Specifically, the ACA will allow business owners who purchase health insurance for their employees to engage in a type of “arbitrage.”  Wikipedia defines arbitrage as “the practice of taking advantage of a price difference between two or more markets.”

Health insurance plans with identical benefits, offered without regard to health status (i.e., no medical underwriting – the insurance companies must accept everyone) – will be available in both the small group market and the individual/family market.

Accordingly, in 2014, when the new market rules take effect, a business owner may be able to choose between the small group and individual market when purchasing coverage for employees.

The insurance companies will price the policies in each market based on separate populations with separate levels of usage.  Stated another way – small group rates will be based on the number of healthy and sick people in the “pool” of employer groups.  Individual and family rates will be based on the claims experience of individuals and families in a separate pool.

By law, the plans offered in both pools must include “essential benefits” (i.e., coverage for in and out of hospital care, prescription medicine, maternity coverage, etc.)  Same product in two separate markets offered at different prices.  A small business owner’s arbitrage opportunity would be to purchase health insurance for employees in the market with the lowest price.

So, how will an employer (or more likely his/her agent/broker) take advantage of this opportunity?

Step 1: Quote the employees and dependents of a small group in the small group market.

Step 2: Quote the employees and dependents in the individual market and organize the data to allow comparison with the small group quote.

Step 3: Determine if there is a significant price savings from converting from small group to individual plans.

Step 4: If the answer to step 3 is “Yes” then estimate the transactional costs of converting a small group to individual plans.

The “transaction costs” of enrolling the employees of a small business (2-50 employees) into individual plans would be the method of consolidating all of the individual policies into one bill which the employer can pay jointly with employees in a tax-favored way. In some cases this might involve the services of a Third Party Administrator (TPA) (see below.)

Insurance companies have not offered guidance on whether they would allow a group to offer employees individual plans. Business owners will need to ensure that the individual policy payment is set up so that it qualifies as a deductible business expense with the IRS.  We at BenefitsCafe.com do not give legal or tax advice and business owners should consult an accountant and/or attorney for tax advice.

Employers must make sure that the method they adopt: 1) is acceptable to the insurance company that offers coverage; and 2) complies with the IRS guidelines for the deductibility of health insurance premium.

I do not know if the IRS allows employers to deduct the premium of individual health insurance plans as a business expense. This is allowed on group health plan.  IRS 15-S “Employer’s Tax Guide to Fringe Benefits” provides some guidance for employers.

List Bill: One method to administer individual policies for a small business would be for an insurance company to “list bill” the employer for individual plans. In this arrangement an insurance company sends one bill to the employer.  That bill lists all of the individual policies held by the company’s employees. Employers would pay their portion of the premium and deduct the employee’s contribution from employee’s paychecks. The employer would remit one company check to the insurance company. Theoretically, employees could use pre-tax dollars under Section 125 to pay their individual premium.  This is a hypothetical situation and not intended as tax advice or guidance. Ask your accountant if this sort of arrangement would enable both the employer and employee to deduct the health insurance premium as a business expense.

Subsidies: Low wage employees who purchase individual medical insurance in “Covered California” (California’s Health Benefit Exchange) may qualify for tax subsidies that will lower the cost of their health insurance plan.  I do not know if the IRS or Covered California will allow an employer to pay a portion of an individual’s health insurance premium if that same person also obtains a tax subsidy for his/her coverage.  If employers are able to pay a portion of the health insurance premium along with a government tax subsidy; it would encourage many small businesses to sponsor medical insurance plans for their employees.  Policy makers should fully explore this option.

Health Reimbursement Arrangement (HRA) – Section 105 Plan: Another method for employers to use individual plans for group coverage may be through a Section 105, Health Reimbursement Arrangement.  Here a Third Party Administrator (TPA) receives payments from an employer and reimburses employees for qualified medical expenses.  Medical insurance premium is a qualified medical expense. This sort of arrangement has added costs (for the TPA) but it may be the only way an employer can truly offer benefits to employees using individual plans and receive full tax benefits.  Again, we at BenefitsCafe.com are neither accountants nor attorneys and do not offer legal or tax advice.

The ACA will change most of the rules that regulate small group and individual health insurance in California. With change comes opportunity. Arbitrage between the small group and individual market may be an opportunity for small business owners.

Waive or Decline – A Huge Difference for California Small Group Health Insurance Plans under Health Care Reform(ACA)

Monday, January 28th, 2013

California state insurance regulators and the officials of Covered California, the new health benefit “exchange” created by the Affordable Care Act (ACA), must make some very difficult decisions about a seemingly minor aspect of small group health insurance: Employee Participation and Employer Contribution Rules

Currently, a small business must have a minimum of 75 percent of the eligible employees enrolled in a group health plan (i.e., “EE Participation”) AND the employer must pay at least 50 percent of the employee only premium (i.e., “ER Contribution”).  There are some slight variations to these two rules but generally all small businesses must comply with these two requirements.

The BIG, hugely impactful decision Covered California, DOI and DMHC must make is: must an insurance company consider an employee enrolled in an individual health insurance plan (either in the exchange or outside of the exchange) to have a valid “waiver” of the group plan; or, should the insurance company consider the individual coverage as a “declination” of group coverage.  Employees who “waive” coverage do not count against the “participation” requirement. Employees who “decline” coverage DO count against the participation requirement. This could make or break small group health insurance.  Let me explain.

Currently, if an employee has coverage through a spouse’s group health plan – say an employee’s husband works at the telephone company and the small group employee is covered as a dependent on the telephone company’s plan, then the small group employee can “waive” coverage.  Coverage with Medicare and or Medi-Cal is also a valid waiver.

Conversely, insurance companies consider an employee who has an individual medical insurance plan and chooses to keep the individual plan – rather than enrolling in the company’s group health plan – to be a “declination” of coverage. The semantical difference is critically important for a small business that wants to establish a group health plan.

Consider the hypothetical example of a small business with 10 employees (EEs.) If 2 EEs are covered as a dependent by a spouse (or parent if under age 27) then these would be valid waivers and we would need 75 percent (6 EEs) of the 8 remaining employees to enroll in the plan to meet the participation requirements.  If that same company also had 3 EEs who purchase individual coverage and declined the group plan, then the group would only have 5 out of 8 eligible employees enrolling, or 62.5% (5 divided by 8.)  The group would not meet the minimum participation requirements (75%) and could not offer group coverage.

Why this is a critical question: Beginning in 2014, individuals whose household income is between 133 – 400 percent of the Federal Poverty Level (roughly $15,400 and $46,000 per year for a single person)  will be eligible for a tax subsidy for their health insurance when they purchase coverage through the Exchange (Covered California.)  Low-wage employees who qualify for a subsidy have a financial incentive to purchase an individual policy through the exchange because the cost of their medical insurance will be lower than the full cost of the plan.

A small group employer with low wage employees would want employees to obtain coverage in the exchange because that would reduce the amount the small group employer would have to pay for his/her employee’s benefits .  If individual coverage is a valid waiver, EE’s enrolling in the Exchange and receiving a subsidy would not adversely impact a small group’s ability to obtain a group health plan.

Conversely, if insurance companies consider individual coverage (through the Exchange or outside of the Exchange) as a declination of group coverage (as they currently do); then low-wage EEs would have to forego the tax subsidies and receive their coverage through their employer’s group plan.

Many employers may want their employees to purchase an individual plan – especially if the employee could obtain a subsidy through the exchange – because it would save the employer the cost and the head-ache of offering a group plan.  If individual coverage is a valid waiver, then small group plans in 2014 may only cover direct family members. Employees would have individual coverage for which they may receive a subsidy from the government or, their employers may even pay a portion of the cost (premium) of the individual plan.

Let’s hope that the regulators at the California Department of Insurance and the Department of Managed Health Care and the decision makers at Covered California give a lot of thought to this issue. It could make or break the small group market.

 

 

Covered California Health Exchange Releases 2013 Report

Friday, January 11th, 2013

Covered California, the new name for the California Health Benefit Exchange, has just released a report on its activities. Addressed to the Governor and Legislature, the report describes the reasons for creating the exchange and the progress in that effort.

The report states that the high cost of medical insurance is the most commonly reported reason for lack of coverage and this trend is continuing. “Between 1999 and 2011, average annual premiums for single and family coverage increased approximately 250 percent,” the report said (p.5).

Further, the high cost of coverage has led to reduced benefits. “From 2006 to 2011, there was more than a four-fold increase in the proportion of insured workers in small employer firms with deductibles of $2,000 or more, from six percent up to 28 percent,” according to the report (p.5).

Cost of Coverage: Covered California intends to address the problem of high-cost health insurance.  ”Lower income individuals and families will be able either to enroll in public programs like Medi‑Cal or access subsidies to offset the cost of premiums…Small business owners will find coverage options for employees that did not exist before, and in some cases, those businesses will qualify for tax credits that will help make it easier to provide insurance to their employees,” the report says (p.8).

Standardized Benefits: Covered California will also standardize the health plans available to include “essential benefits.”  “California… designates the Kaiser Foundation Health Plan Small Group HMO 30 plan, as it was offered during the first quarter of 2012, as the state’s benchmark plan for essential health benefits,” according to the report (p.13.)

“Every insurance policy offered inside and outside the Covered California marketplace will be given a “metal rating” — platinum, gold, silver or bronze — based on “actuarial value” calculations. This rating indicates the share of costs paid by the plan for health benefits and the share paid by the consumer. For example, a consumer with a bronze-level plan would pay on average 40 percent of the cost of healthcare expenses through features like deductibles and coinsurance, while a consumer with a higher-premium platinum plan would pay only 10 percent,” (p.14).

Enrollment Targets: Covered California will create an online enrollment process which they hope will make selecting and enrolling in a health insurance plan as easy as purchasing a ticket on Expedia or buying a book on Amazon.

“The California Healthcare Eligibility, Enrollment and Retention System (CalHEERS) aims to make the process of finding what is affordable and shopping for insurance easy… Accenture was hired for the design, development and deployment of CalHEERS. The contract includes approximately $183 million for the initial development and implementation of the system… After the CalHEERS system becomes operational, the contract provides $176 million for continued development and operating costs over a period of approximately three and a half years,” the report says (p.23).  Adding up the numbers, the Covered California web site will cost $359 million for 3 1/2 years.

According to the report, Covered California hopes to enroll a few million people through this effort.  ““The specific enrollment targets for the marketing, outreach and education effort are as follows:

By 2015, 1.4 million Californians enrolled in subsidized coverage in Covered California or eligible to purchase in the individual market without subsidies;

By 2016, 1.9 million Californians enrolled in subsidized coverage in Covered California or eligible to purchase in the individual market without subsidies; and

By 2017, 2. 3 million Californian’s enrolled in subsidized coverage in Covered California or eligible to purchase in the individual market without subsidies.” (p.33)

Funding: “Covered California has received $236.5 million in federal planning grants from the Department of Health and Human Services … In November 2012, Covered California submitted a … request to the federal government for $706 million to provide funding for 2013 and 2014,” (pps.41 & 42) Stated another way, Covered California will have spent $942.5 million to meet its target enrollment of 1.4 million people by January 1, 2015 at an average cost of $673/per enrollee. Keep in mind that this cost does not include the Federal Tax Subsidies that will reduce the actual cost of care. This only covers the administrative cost of the Exchange.

Self-Sufficent by 2015: According to the report “From 2015 Covered California must be wholly self-sufficient with funding derived from participation fees on health plans in the Covered California marketplace.” (p.41)  Said another way, the health insurance companies must pay the cost of Covered California starting in 2015.

The only way the health companies can pay this extra cost is to increase their premiums – which will result in higher cost health insurance – the exact problem the exchange was intended to fix.

 

 

 

 

UHC Estimates Premium Increases as High as 116% in 2014 from Health Care Reform (ACA)

Thursday, December 6th, 2012

United Health Care (UHC), the largest health insurance company in the US, yesterday held a webinar for agents on changes they will be making to their products to comply with the Affordable Care Act (ACA).  This is the first time that I have seen a major carrier give specific cost increase estimates for medical insurance plans. They said that “consumers (both group and individual buyers) will face substantial price increases… (and) new pricing rules and product design mandates will have a significant impact on the price consumers pay for insurance in 2014 and beyond.”

UHC presented a graph that estimated the premium increases in various market segments likely in 2014 as a result of the requirements of the ACA. UCH estimates that premiums will increase 116% in the individual market; 25-50% in the small group market; and, 20-25% in the large group market.

UHC estimates that each of these market segments would have had a 12-15% rate increase in 2014 without the mandates and taxes associated with the ACA.  This “trend” increase is the result of increases in the actual cost and usage of medical care, equipment and prescription drugs.

In addition to the trend increase, in 2014 consumers will also pay an additional 3.8% in taxes and fees mandated by the ACA.  These taxes include: an 8 cent per member research fee; a 2.3% tax on insurers to pay for the subsidies to individuals in the Covered California Exchange; and, a $6 per member per month “reinsurance fee” that will reallocate catastrophic claims across all carriers.  UHC estimates that these taxes will increase the cost of all health insurance plans by $15-$16 per month.

In addition to the trend and tax increases, all consumers will pay for product changes required by the ACA.  These changes are most significant in the individual market because many of the benefits have been removed or reduced to make monthly premiums affordable.

In 2014 all medical insurance plans must include “essential benefits” which is a list of 10 items including coverage for maternity care; in and out of hospital care; rehabilitation services; and the treatment of mental illness on parity with other medical conditions.  Also, beginning in 2014 all plans must include pediatric dental and vision services.

The individual market will also see increases associated with ACA rules that: 1) forbid insurers to charge more to people with pre-existing medical conditions; and 2) compress the rates for youngest to oldest subscribers.

UHC estimates that product and rating rule changes will increase rates by 100 percent in the individual market.  The combined effect of the trend increase, taxes, and rating and product changes will result in premium increases of 116% in the individual market.

Small groups will see premiums increase due to the trend increase, taxes, rate compression between the youngest and oldest enrollees; and less significant product changes. UHC estimates that product changes will increase rates by only 5 percent in 2014. So, the trend increase of 15%, taxes 3.8% and product improvements of 5% will total about 25% in the small group market.

Small groups in California that have many young, healthy enrollees and currently have the lowest rate (a Risk Adjustment Factor (RAF) of 0.90) will likely see an additional increase of about 25% according to UHC.  The ACA eliminates the RAF system in 2014 so that all small groups will pay the same rate, regardless of the health condition of employees and dependents. This will impact the groups with the currently lowest rates the most. UHC estimates that these small groups will see 50 percent rate increases in 2014.

Large groups will see the least increase from the ACA because health insurance plan benefits already are more comprehensive. UHC estimates that large groups will see a 20-25% increase in 2014.

Health Insurance Reform (ACA) Update – November 2012

Monday, November 26th, 2012

I’ve written 4 articles on the Affordable Care Act (ACA) in the newsletter section of BenefitsCafe.com.   The articles will help employers and individuals who purchase their own coverage understand a few aspects of the law. The articles include:

Medical Insurance Reform Update: March 2012

Thursday, March 22nd, 2012

To mark the two year anniversary of President Obama’s signing of the Patient Protection and Affordable Care Act we’ve written a summary of the most important changes that impact individuals and small businesses who purchase medical insurance. In this article, entitled California Health Insurance Reform Update: March 2012 we describe changes that have occurred since 2010 and changes that are planned for 2014.

We also consider additional issues related to the new law, such as the pending legal challenge to PPACA before the U.S. Supreme Court; the ever-escalating cost of medical care; and the introduction of Accountable Care Organizations (ACO) as a method of containing the cost of health care.